Return Policy on all Add-A-Sphere® products
Return shipping costs are your responsibility unless the item is damaged or defective. All returns are subject to a 30% restocking fee and must be returned within 2 weeks (14 days) after receiving the item. If you have any questions about the restocking fee as it pertains to your order please call us before we ship the product as once it leaves the warehouse we have incurred our cost. We love satisfied customers so if you have any questions about this policy, please feel free to contact us via e-mail at or via telephone at 1-513-519-5040.
All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase.
Don’t worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.